Regulatory Consultant - 79001465

State of Florida • Largo, FL

1d • Onsite

About The Position

The Regulatory Consultant works in the Bureau of Compliance within the Division of Condominiums, Timeshares and Mobile Homes at the Florida Department of Business and Professional Regulation. This is an in-office investigative-team position responsible for analyzing and investigating incoming complaints alleging violations of Florida statutes and Board rules regulated by the Department. The role examines and evaluates complaints involving condominium, cooperative, and timeshare associations, applies relevant statutes and administrative rules, and helps ensure complaints are processed accurately and on time.

Requirements

• One year of investigative experience.
• One year of experience researching and analyzing statutory issues.
• Valid Florida driver's license.
• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence and conduct thorough investigations.
• Ability to write accurate investigative reports.
• Attention to detail and critical-thinking skills.
• Strong oral and written communication skills.
• Customer-service etiquette.

Nice To Haves

• Bachelor's degree from an accredited college or university.
• Associate's degree from an accredited college or university and two years of investigative experience.
• Bilingual in English and Spanish.

Responsibilities

• Review complaint forms involving complex issues under Bureau of Compliance procedures to determine compliance with Florida Statutes and the Florida Administrative Code, including Chapters 718, 719, and 721.
• Analyze complaints to determine whether sufficient evidence has been provided and obtain additional documentation when needed.
• Verify licensure, research prior complaint history, and gather other information for investigative memoranda and reports.
• Refer appropriate correspondence and cases to investigative staff with written analysis identifying possible violations of applicable statutes or rules.
• Provide timely, precise written or telephone updates and responses to complainants and subjects regarding complaints and inquiries.
• Maintain case files and monitor caseloads to ensure cases are processed in a timely manner.
• Perform related work and special assignments as required.

Benefits

• State of Florida retirement package with a required 3% employee contribution.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new State employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage, including individual and family coverage, for eligible employees.
• $25,000 life insurance policy for eligible employees; additional supplemental insurance policies are available.
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program for attendance at an approved State of Florida college or university.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed