REGULATORY CONSULTANT - 79001465

State of Florida • TALLAHASSEE, FL

2d • $47,021 - $48,342 • Onsite

About The Position

The Regulatory Consultant works within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes at the Florida Department of Business and Professional Regulation. This in-office position is part of the investigative team and analyzes and investigates incoming complaints alleging violations of Florida statutes and board rules regulated by the Department.

The incumbent examines and evaluates complaints against condominium, cooperative, and timeshare associations, applying Bureau procedures and relevant statutes and administrative rules. The role involves assessing evidence and documentation, verifying licensure, reviewing complaint history, preparing investigative memos and reports, and communicating with complainants and subjects. The employee maintains case files and monitors cases to support timely processing, and performs related work and special assignments as required.

Requirements

• At least one year of investigative experience.
• At least one year of experience researching and analyzing statutory issues.
• Valid Florida driver's license.
• Travel for case-related and non-case-related purposes.
• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Attention to detail and critical-thinking skills.
• Strong oral and written communication skills.
• Customer-service etiquette.

Nice To Haves

• Bachelor's degree from an accredited college or university.
• Associate's degree from an accredited college or university and two years of investigative experience.
• Bilingual in English and Spanish.

Responsibilities

• Review complaint forms involving complex issues and determine compliance with Florida Statutes and the Florida Administrative Code, particularly Chapters 718, 719, and 721.
• Analyze complaint forms to determine whether sufficient evidence has been provided and obtain additional documentation or information when needed.
• Verify licensure and research prior complaint history.
• Prepare investigative memos and reports using relevant information gathered during complaint review.
• Refer appropriate correspondence and cases to investigative staff, providing written analysis that cites possible violations of applicable statutes or rules.
• Provide timely and precise written or telephone updates and responses to complainants and subjects regarding complaints and inquiries.
• Maintain case files and monitor caseload to ensure cases are processed in a timely manner.
• Perform related work and special assignments as required.

Benefits

• State of Florida retirement package, with a required 3% employee contribution.
• Nine paid annual holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new State of Florida employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage, including individual and family coverage, for eligible employees.
• $25,000 life insurance policy for eligible employees.
• Optional supplemental insurance policies, including dental, vision, hospital supplement, and cancer coverage.
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program to attend an approved State of Florida college or university.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed