REGULATORY CONSULTANT - 79010271

State of Florida • Orlando, FL

1d • $1,472 - $1,545 • Onsite

About The Position

This position is based in our Orlando downtown office. Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. Please do not refer to your resume in response to a question. Our Organization and Mission: License efficiently. Regulate fairly. Florida counts on DBPR to ensure a lot of important matters are handled well. They range from the safety of food service to the integrity of real estate transactions, the standards of racing to the transparency of condominium governance, and of course, the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently. Our stakeholders include these professionals and their customers alike. Under the direction of Secretary Melanie Griffin, the agency oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website: http://www.myfloridalicense.com/DBPR/.

Requirements

• Previously demonstrated professional work experience of one (1) year with program planning, program research, evaluation and / or administrative work.
• Ability to work independently, handle multiple duties and prioritize, plan, organize and coordinate work assignments.
• Knowledge of board functions and licensure procedures.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to communicate effectively, both public speaking and written communication.
• Basic knowledge of Windows, Outlook, Excel, OnBase, Versa Regulation, and other related Division systems.
• Basic knowledge of Chapters 455, 475, 120, Florida Statutes, Florida Administrative Code 61J2.
• Basic knowledge of Chapter 119, Florida Statutes, relating to public record requests.
• Ability to handle difficult individuals over the phone.
• Ability to work with minimum supervision and to work in concert with peers.
• Ability to deal effectively with people.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Knowledge of and ability to apply Chapters 475, 455 and 120, Florida Statutes, Florida Administrative Code 61J2.
• Experience communicating and serving as a liaison with state, local government agencies, and other organizations regarding customer services.

Nice To Haves

• Demonstrated year of experience in relaying and communicating information to the public verbally, and knowledge of board functions and license procedures.
• Demonstrated year of experience in research, communication policy, procedure, statutes, and rules.
• Division of Real Estate, real estate, investigative, or board experience.

Responsibilities

• Coordinate all administrative activities associated with Florida Real Estate Commission meetings.
• Develop, organize, and maintain Commission agendas and supporting materials.
• Coordinate the review, compilation, and electronic distribution of agenda materials.
• Prepare and submit notices for publication in the Florida Administrative Register in accordance with statutory requirements.
• Coordinate meeting logistics, technology, livestream operations, attendance records, and official Commission documentation.
• Monitor statutory and internal deadlines to ensure timely completion of meeting-related activities.
• Provide administrative and technical support before, during, and after Commission meetings.
• Assist Commissioners, Division leadership, Board Counsel, applicants, licensees, attorneys, and members of the public.
• Coordinate meeting materials, motions, voting records, and official Commission actions.
• Respond professionally to inquiries while ensuring compliance with applicable statutes, rules, and Department policies.
• Receive and coordinate petitions submitted to the Commission.
• Coordinate legal review with Board Counsel.
• Prepare notices of hearing and maintain petition records.
• Coordinate filing with the Agency Clerk and publication requirements.
• Maintain tracking reports and official records related to petitions.
• Process Commissioner travel reimbursements and related documentation.
• Prepare and process invoices for Commission expenditures, including court reporting services, Florida Administrative Register notices, and other approved vendors.
• Maintain supporting financial documentation in accordance with Department procedures.
• Analyze, prioritize, and process incoming Florida Real Estate Commission correspondence received through shared email inboxes, U.S. mail, facsimile, and other communication channels.
• Respond promptly and professionally to inquiries from licensees, applicants, attorneys, Commissioners, governmental agencies, stakeholders, and members of the public via email, telephone, written correspondence, and in-person interactions.
• Research and provide information regarding Commission procedures, licensing requirements, meeting activities, and regulatory processes within the scope of Department authority.
• Assist with the coordination and processing of public records requests in accordance with Chapter 119, Florida Statutes, and Department policies.
• Monitor assigned public records requests to ensure timely responses and compliance with statutory requirements.
• Conduct research and retrieve responsive records from OnBase, Versa, and other Department information systems.
• Review records for accuracy and identify confidential or exempt information requiring redaction prior to release.
• Coordinate with Division staff, the Office of General Counsel, and other Department personnel as necessary to facilitate accurate and timely responses to public records requests.
• Maintain documentation related to public records requests, correspondence, and customer inquiries in accordance with Department records retention requirements.
• Provide exceptional customer service by resolving routine inquiries independently and referring complex or legal matters to the appropriate Department personnel.
• Maintain official Commission records using electronic records management systems.
• Ensure regulatory files, meeting records, disciplinary records, and correspondence are complete, accurate, and properly retained.
• Monitor workflow and regulatory deadlines to support efficient Commission operations.
• Provide cross-training and operational support to Regulatory Specialists, Division staff, and leadership.
• Serve as backup for Commission administrative functions during staff absences.
• Assist with rulemaking activities, policy implementation, special projects, process improvements, and operational initiatives.
• Perform additional duties as assigned to support Division objectives.

Benefits

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed