Regulatory Compliance Specialist

TELUS Health • Boston, MA

15h • Hybrid

About The Position

TELUS Health is seeking an experienced Health and Welfare benefits compliance specialist to join our U.S. Benefits Administration Compliance team. The Regulatory Compliance Specialist plays a critical role in ensuring that TELUS Health's administration of client’s health and welfare plans, voluntary benefits, and retiree medical programs remain fully compliant with federal and state regulatory requirements.

Requirements

• 3+ years of professional experience in benefits administration, regulatory support, benefits operations, or a closely related field.
• Demonstrated ability to interpret legislation, regulatory guidance, and legal requirements and apply them to real-world operational or system processes.
• Experience in a TPA (Third-Party Administrator) or multi-client benefits environment where you've worked across multiple client plans and regulations.
• In-depth, hands-on knowledge in at least one of the following regulatory domains: ERISA and ACA administration, Department of Labor (DOL) compliance and reporting, State payroll, benefits, or leave law compliance.
• Excellent written and verbal communication skills, with the ability to explain complex regulatory concepts clearly to diverse audiences—from plan sponsors and senior leadership to Operations colleagues with varying levels of regulatory familiarity.
• Strong analytical and problem-solving skills, with meticulous attention to detail and accuracy.

Nice To Haves

• Direct experience supporting plan sponsor clients on regulatory impact analysis, compliance documentation, and regulatory change communications.
• Experience supporting system development, product teams, or process improvement initiatives where you've validated regulatory logic and requirements.
• Professional certifications such as CEBS (Certified Employee Benefit Specialist) or equivalent industry credential.
• Familiarity with SOC 1 audits and control environments.
• Experience collaborating with trust/custodial partners and plan actuaries.

Responsibilities

• Monitor federal and state legislative and regulatory activity impacting health and welfare plans, voluntary benefits, and retiree medical programs; staying ahead of changes that affect our business and our clients.
• Interpret and assess the impact of ERISA, ACA, DOL, IRS, and state payroll requirements on our products, processes, and client deliverables.
• Serve as the trusted regulatory resource, providing clear, actionable guidance on complex compliance questions.
• Anticipate regulatory risks and recommend proactive operational or system-based solutions to stay compliant and minimize exposure.
• Partner with plan sponsors as their trusted regulatory advisor, providing timely guidance on legislative changes affecting their employees and retirees; working alongside their legal counsel and internal teams.
• Translate new or evolving federal and state regulations into clear, practical recommendations tailored to each client's unique plan structure and business needs.
• Support clients through regulatory transitions by identifying operational gaps, recommending plan design adjustments, and coordinating implementation timelines to ensure smooth execution.
• Act as a trusted subject matter expert for Operations colleagues navigating day-to-day regulatory questions—providing clarity, accuracy, and practical context that keeps our processes aligned with requirements.
• Participate in sales and new business initiatives, providing regulatory expertise that supports client discussions, solution design, and competitive proposals.
• Review TELUS Health client contracts, Statements of Work, and service descriptions to ensure alignment with regulatory requirements and organizational standards.
• Support system development and product initiatives by reviewing requirements, validating regulatory logic, and ensuring accurate implementation.
• Develop and deliver training sessions on new or evolving legislative requirements to Operations teams and internal partners.
• Create internal reference materials, compliance playbooks, and communication tools that help colleagues understand complex regulations and apply them consistently.

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures
• minimum 3 weeks of vacation
• flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched 401K
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed