Regulatory & Compliance Manager

Gigs•New York, NY

34d•$180,000 - $220,000•Hybrid

About The Position

Gigs is hiring its first Regulatory & Compliance Manager to build and operationalize regulatory and compliance systems as the company expands across markets. This is a hands-on builder role, shaping the function from scratch and working across Business Development, Legal, Product, and Engineering to support market launches and maintain compliance across existing markets. The role owns the end-to-end operational process for launching in new markets, including regulatory readiness, product compliance checks, internal workflows, and cross-functional coordination. It translates legal and regulatory requirements into repeatable processes, embeds controls into systems with Product and Engineering, and manages ongoing filings, registrations, reporting, and regulatory change monitoring. The manager will also maintain documentation and establish compliance metrics and dashboards to identify and address issues early. The position is based around regular time in one of Gigs’ hubs, with some focused work possible remotely and occasional travel for workshops, customer meetings, and the company off-site. Salary range: £90,000–£140,000 in the UK or $180,000–$220,000 in the US. The final offer depends on background, skills, and interview performance; outlier candidates may be considered for adjusted scope and compensation.

Requirements

At least 5 years of regulatory and compliance experience, ideally at a telecom company or another regulated technology business such as fintech or payments.
Experience building or scaling compliance systems in a fast-moving environment and structuring and operationalizing messy processes.
Ability to research and interpret legal and regulatory requirements.
Experience or familiarity with compliance areas including consumer protection, privacy (such as GDPR, CPRA, and LGPD), and information security.
Practical regulatory or compliance experience turning requirements into working processes across areas such as product compliance, vendor risk, or cross-border operations.
Comfort using GRC systems, databases, and workflow automation; ability to build with AI, without necessarily being an engineer.
Strong communication skills, including explaining regulatory filings to engineers and process gaps to lawyers.

Nice To Haves

Experience in fintech, B2B SaaS, or data privacy.
A law degree.

Responsibilities

Build and own the end-to-end operational process for launching in new markets, including regulatory readiness, product compliance checks, internal workflows, and cross-functional coordination.
Work with Legal to turn regulatory requirements into clear, repeatable processes that teams can follow.
Partner with Product and Engineering to embed controls into systems early, reduce manual work, and build scalable processes.
Manage ongoing regulatory obligations across jurisdictions, including filings, registrations, reporting, and deadlines.
Define compliance health metrics, build dashboards, identify problems early, and address them quickly.
Maintain clear, findable, and up-to-date policies, procedures, and process documentation.
Monitor regulatory changes across target markets and relevant subject areas, and prepare implementation plans ahead of deadlines.