Regulatory and Customer Compliance Analyst

Cascade Coffee, LLC•Everett, WA

8d•$80,168 - $84,000•Onsite

About The Position

Cascade Coffee is seeking a collaborative Regulatory and Customer Compliance Analyst to join their team. For over 45 years, Cascade Coffee has been a leading specialty coffee contract manufacturer in the Pacific Northwest, specializing in roasting, grinding, flavoring, and packaging coffee for global brands. The company operates from a large facility with extensive coffee storage, roasting capacity, and automated packaging lines. They are committed to providing innovation, world-class coffee roasting, and diverse packaging options.

Requirements

Technical Excellence
Customer Focus
Cross-Functional Collaboration
Continuous Improvement
Data-Driven Decision Making
Communication & Influence
Ownership & Accountability
Problem Solving
Serve as HACCP Team Coordinator.
Maintain the HACCP Plan and prerequisite programs.
Support Food Defense, Food Fraud and regulatory programs.
Provide technical leadership to ensure products, processes, and systems consistently meet company, customer, regulatory, and certification requirements, including FDA, FSMA, SQF, Costco, and customer-specific standards.
Lead external audit preparation.
Coordinate audit schedules and readiness activities.
Support customer, regulatory, certification, and third-party audits.
Coordinate corrective actions and verify timely closure.
Maintain validation and verification documentation.
Coordinate annual program reviews.
Monitor regulatory and customer requirement changes.
Ensure Technical Programs remain aligned with operational practices.
Partner with Operations, Innovation, Engineering, Procurement, and Supply Chain on process changes.
Participate in risk assessments and change management activities.
Ensure Product, regulatory and customer requirements are incorporated into new products and process changes.
Drive improvements to technical systems and documentation.
Identify opportunities to simplify, standardize, and improve compliance processes.
Develop and report operational and technical KPIs.

Nice To Haves

Audit performance
Continuous Improvement Execution timeliness
Technical Documentation Health
HACCP review completion
Regulatory compliance
Customer Technical Performance
Program implementation effectiveness

Responsibilities

Maintain the Technical Management System, including developing, revising, approving, and controlling SOPs, work instructions, forms, and records.
Maintain the Food Safety & Technical Manual and its document hierarchy, ensuring controlled documents are current and compliant.
Serve as HACCP Team Coordinator, maintaining the HACCP Plan and prerequisite programs.
Support Food Defense, Food Fraud, and regulatory programs.
Provide technical leadership to ensure products, processes, and systems meet company, customer, regulatory, and certification requirements (FDA, FSMA, SQF, Costco, customer-specific standards).
Lead external audit preparation, coordinate audit schedules and readiness activities, and support customer, regulatory, certification, and third-party audits.
Coordinate corrective actions and verify their timely closure.
Maintain validation and verification documentation and coordinate annual program reviews.
Monitor changes in regulatory and customer requirements and ensure Technical Programs align with operational practices.
Partner with Operations, Innovation, Engineering, Procurement, and Supply Chain on process changes, participate in risk assessments and change management activities, and ensure product, regulatory, and customer requirements are incorporated into new products and process changes.
Drive improvements to technical systems and documentation, identify opportunities to simplify, standardize, and improve compliance processes, and develop and report operational and technical KPIs.