Registry Consultant, Full Time - 59th Street
About The Position
Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Requirements
- High School Diploma or equivalent required.
- 1-2 years related experience.
- Exceptional customer service skills required.
- Professional and outgoing demeanor.
- Exceptional communication skills with ability to engage in conversation.
- Curious mind-set for understanding registrant needs.
- Experience in building client relationships.
- Ability to maintain composure in difficult situations.
- Ability to work independently and as part of a team in a learning environment.
- Ability to work a flexible schedule based on department and Company needs.
- Proficient in use of computers (including Microsoft Office and the Internet).
Nice To Haves
- Prior Home Store related experience and/or training preferred.
Responsibilities
- Engage and welcome customers to the Gift Registry Department
- Deliver an exceptional and personalized experience by engaging and understanding the needs and the lifestyle of the customer
- Become a product knowledge expert, understanding features and benefits of product especially in the Home Department. Be an expert on product and style and have a confident fashion voice
- Commit to building customer relationships and loyalty through the maintenance of a client book
- Drive loyalty program by selling both applications and enrollments
- Put customers at ease, online and in-store, through tools that allow for easier connection to build comfort and trust
- Serve as a liaison for the registrant to our total merchandise assortment beyond registry needs
- Manage customer interactions coming in through multiple online platforms
- Work in a fast-paced environment, handle multiple priorities and learn new procedures
- Use technology to deliver the customer experience and build registry value
- Meet regularly with Supervisor to review goals and best practices
- Meet or exceed registry and business goals
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
