Registration Specialist

Indiana University Health SystemBloomington, MN
Onsite

About The Position

This role is responsible for facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner. The specialist will obtain specific information to generate an accurate financial and demographic record for patients, ensuring maximum reimbursement and clinical outcomes. Key duties include scheduling appointments, interviewing patients for appropriate medical information, explaining charges and policies, validating and entering charges into systems, and collecting payments. The role also involves answering incoming calls and directing patients and visitors.

Requirements

  • High School Diploma/GED is required.
  • Basic proficiency in MS Office (Word, PowerPoint, Excel).

Nice To Haves

  • Relevant experience in a health care setting.
  • Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
  • Ability to interpret insurance information.
  • Knowledge of clinical practices and medical terminology preferred.

Responsibilities

  • Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
  • Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
  • Schedules appointments.
  • Interviews patients for appropriate medical information.
  • Explains charges and policies of the department/hospital.
  • Validates and enters charges into appropriate systems.
  • Collects necessary payment.
  • Answers incoming calls and directs patients and visitors appropriately.
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