Registration Specialist, ED Days (Shift: 10a-10p) - ONSITE

Vanderbilt University Medical Center•Nashville, TN

1d•Onsite

About The Position

Responsible for the onsite registration, arrival processes, discharge and insurance validation, with occasional guidance. Resolves issues related to registration, billing, insurance, and payment of accounts. Vanderbilt Health is the region’s largest comprehensive academic health system with eight hospitals and over 180 clinics. We have a long tradition of providing world-class care to the people of the Mid-South, moving medicine forward through preeminent programs in patient care, education and research. We foster a spirit of collaboration and a supportive community where expertise is valued, knowledge is expanded, and uniqueness is celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Requirements

Documentation (Novice): Ensures that all documentation is complete, accurate, thorough, and compliant.
Critical Thinking (Novice): The objective analysis and evaluation of an issue in order to form a judgment.
Data Entry (Novice): The ability to transcribe information from the original source into an electronic system according to written and verbal instructions efficiently and accurately.
Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
System Knowledge (Novice): Knowledge of the operation and support of the system from the standpoint of computer operations, network operations, and/or technical support.
2 years relevant work experience
High School Diploma or GED

Nice To Haves

Provides guidance to entry level co-workers.

Responsibilities

Performs all assigned area functions per departmental guidelines.
Performs administrative functions to ensure the department operates according to policies, procedures and protocols.
Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system.
Provides customer service and status updates in waiting room, in-room, and prior to patient departure.
Requests payment and provides payment plan information for patient account balances when necessary.
The responsibilities listed are a general overview of the position and additional duties may be assigned.