REGISTRATION SPECIALIST - FT (12377)

CULLMAN REGIONAL • Cullman, AL

3d • Onsite

About The Position

The Registration Specialist provides excellent customer service and is responsible for accurate data collection and input into the clinic registration system. Key duties include obtaining necessary signatures on forms, issuing required notices to patients or family members, verifying insurance, identifying and securing certification requirements, and notifying supervisory personnel if authorization is needed but not on file. The role also involves thoroughly documenting pertinent account events, researching prior accounts, and scheduling patient appointments according to guidelines. This position requires demonstrating and encouraging team behavior, ensuring exceptional patient/guest experiences, and upholding patient safety and quality standards.

Requirements

• High school diploma or equivalent is required.
• The ability to interpret medical terminology is required.
• One to two years of clerical skills required.
• Excellent customer service skills required.
• Computer experience required.
• Must be able to type 30 WPM.

Nice To Haves

• Insurance verification and hospital or medical experience preferred.

Responsibilities

• Provide excellent customer service.
• Collect data and accurately input it into the clinic registration system.
• Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member.
• Verify insurance, identify certification requirements, and obtain them when necessary.
• Notify appropriate supervisory personnel if a patient is present for services and authorization is required but not on file.
• Accurately and thoroughly document pertinent events regarding the handling of the account including researching prior accounts.
• Schedule patient appointments for multiple providers within the set guidelines.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient safety and quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees