Registration Specialist, ED (Night Shift: 7:00p - 7:00a) - ONSITE

Vanderbilt University Medical Center•Nashville, TN

2d•Onsite

About The Position

Responsible for the onsite registration, arrival processes, discharge and insurance validation, with occasional guidance. Resolves issues related to registration, billing, insurance, and payment of accounts. Performs all assigned area functions per departmental guidelines. Performs administrative functions to ensure the department operates according to policies, procedures and protocols. Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system. Provides customer service and status updates in waiting room, in-room, and prior to patient departure. Requests payment and provides payment plan information for patient account balances when necessary. The responsibilities listed are a general overview of the position and additional duties may be as assigned.

Requirements

Relevant Work Experience
2 years Experience Level
High School Diploma or GED
Documentation (Novice)
Critical Thinking (Novice)
Data Entry (Novice)
Customer Service (Novice)
System Knowledge (Novice)

Nice To Haves

Provides guidance to entry level co-workers.

Responsibilities

Performs all assigned area functions per departmental guidelines.
Performs administrative functions to ensure the department operates according to policies, procedures and protocols.
Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system.
Provides customer service and status updates in waiting room, in-room, and prior to patient departure.
Requests payment and provides payment plan information for patient account balances when necessary.