About The Position

Responsible for the onsite registration, arrival processes, discharge and insurance validation, with occasional guidance. Resolves issues related to registration, billing, insurance, and payment of accounts. This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.

Requirements

  • Documentation (Novice)
  • Critical Thinking (Novice)
  • Data Entry (Novice)
  • Customer Service (Novice)
  • System Knowledge (Novice)
  • Relevant Work Experience
  • 2 years of experience
  • High School Diploma or GED

Nice To Haves

  • Provides guidance to entry level co-workers.

Responsibilities

  • Performs all assigned area functions per departmental guidelines.
  • Performs administrative functions to ensure the department operates according to policies, procedures and protocols.
  • Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system.
  • Provides customer service and status updates in waiting room, in-room, and prior to patient departure.
  • Requests payment and provides payment plan information for patient account balances when necessary.

Benefits

  • health
  • disability
  • retirement
  • wellness offerings

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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