Registration Specialist, Patient Registration, Part Time - JR68-4

Northwest Florida Community Hospital•Chipley, FL

3d•Onsite

About The Position

Northwest Florida Community Hospital (NFCH), in Chipley, FL, is seeking a PART TIME experienced, energetic, strong and dedicated Patient Registration Specialist to provide exceptional customer service for patients in our Patient Registration Department. At NFCH, our strength lies in our promise of “Your Health…Our Mission”, where we get to know our patients and residence, care for them, and ease their way. Working at our organization means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. Join our team of passionate caregivers and make Northwest Florida Community Hospital your new home.

Requirements

High School Diploma (or equivalent)
Minimum of one (1) year experience in a customer-focused industry
Knowledge of principles and practices of patient registration, insurance reimbursement, governmental and other payer source billing, credit and collections, cashiering and admitting
Familiar with functions, capabilities and operation of computer-based billing, patient accounts, and registration management systems
Excellent interpersonal skills, including customer service, patience, empathy and compassion
Excellent computer and communication skills.
Effective communication skills, including active listening, writing, speaking and reading comprehension
Good collaboration and teamwork skills
Fast and adaptive problem-solving abilities
Keen attention to detail
Follow all established Federal, State and Local rules, regulations and guidelines.

Nice To Haves

preferred experience in healthcare patient registration with in-depth knowledge of patient registration process, healthcare billing and reimbursement, insurance verification and pre-certification, medical terminology, financial counseling and negotiating skills

Responsibilities

Interview patients to gather demographic and insurance information in order to register the patient in the computer system
Establish the patient medical record
Provides Advanced Beneficiary Notices, HIPAA, Patient Rights and benefit assignments as directed
Obtains authorizations, certifications, and referrals from insurance companies
Identifies patient’s financial responsibilities and collects payments
Liaison between patients, patients' relatives, and the healthcare organization
Communicates patients' questions and concerns to appropriate staff members
Explains policies and procedures to patients and refers them to the proper services required
Ensuring all confidentiality and privacy rights of residents are observe.
Supports and promotes the Mission, Vision, and Values; adheres to all hospital policies and procedures; commits to the Standards of Conduct; maintains professional appearance.
Other duties as assigned.