REGISTRATION SPECIALIST REC-PLEX (PT)
About The Position
The City of St. Peters is seeking a friendly, dependable, and customer-focused professional to support registration and front desk operations at the Rec-Plex. This position serves as an important point of contact for guests by processing program and membership registrations, facility reservations, and payments while providing information about Rec-Plex programs, policies, facilities, and events. The Registration Specialist may also assist with staff scheduling and training, inventory, special events, and the implementation of new procedures. This position offers the opportunity to develop customer service, administrative, cash-handling, and recreation facility operations experience while making a direct impact on the experience of our community.
Requirements
- Must be a U.S. citizen or lawfully authorized alien worker.
- High school graduate or GED certificate.
- Typing proficiency of 30 correct words per minute.
- First Aid and CPR/AED certification or ability to obtain certification within six (6) months of hire.
Nice To Haves
- Excellent customer service skills.
- Working knowledge of word processing, spreadsheet, and database applications.
Responsibilities
- Provide welcoming and exceptional customer service by answering questions, addressing concerns, and assisting guests with their needs.
- Process program, membership, and facility registrations and reservations.
- Operate point-of-sale cash registers, process transactions, and assist with balancing cash drawers.
- Provide guests with information regarding Rec-Plex programs, policies, procedures, facilities, and park rules.
- Assist with developing and implementing new procedures.
- Prepare routine correspondence and maintain accurate records, reports, and files.
- Help maintain a safe, clean, and sanitary facility and guest environment.
- Recognize operational or customer service concerns and assist with developing and implementing appropriate solutions.
- Follow established City safety standards and procedures.
- Perform other duties as assigned.
Benefits
- The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
