Registration Specialist

Compass Surgical Partners•Jacksonville, FL
•Onsite

About The Position

Point Meadows Surgery Center is a modern, multi-specialty ambulatory surgery center located in Jacksonville, Florida, delivering high-quality outpatient care across orthopedics, sports medicine, pain management, ENT, podiatry, neurosurgery, and plastic surgery. Our team of board-certified physicians, anesthesiologists, nurses, and surgical technologists is committed to providing safe, compassionate, and efficient surgical experiences. Following a leadership transition and facility upgrades in 2019, the center is in an exciting phase of strategic growth, expanding both services and specialties. We are building a collaborative, high-performance environment that values clinical excellence, operational innovation, and continuous improvement. Whether clinical or administrative, every role at Point Meadows plays a vital part in our mission. We offer team members the opportunity to grow professionally within a forward-thinking ASC model, with potential for leadership, development, and future physician alignment or investment opportunities. Ideal candidates are motivated, patient-focused, and eager to contribute to a dynamic, evolving healthcare setting. The Registration Specialist supports a seamless perioperative experience by coordinating patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.

Requirements

  • High school diploma or GED required
  • Proficiency with Microsoft Windows–based systems and scheduling/registration platforms

Nice To Haves

  • healthcare patient experience preferred
  • Strong organizational, multitasking, and communication skills
  • Ability to manage competing priorities in a fast-paced healthcare environment

Responsibilities

  • Register patients accurately, verifying demographics, insurance, prior authorizations and required documentation
  • Collect copayments and input patient information into scheduling and registration systems
  • Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
  • Coordinate front desk and reception area activities to support efficient center operations
  • Assemble and maintain patient medical records and ensure confidentiality
  • Communicate professionally with patients, families, physicians, and staff (using translators as needed)
  • Support quality improvement, safety, and risk management initiatives
  • Maintain organization and cleanliness of the front desk and nourishment areas
  • Perform clerical and administrative duties, including supply management and record maintenance
  • Perform other duties as assigned
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