Registration Specialist - Gig Harbor

TRA•Gig Harbor, WA

1d•Onsite

About The Position

This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgement and experience to plan and accomplish goals.

Requirements

High School Diploma or GED equivalency required.
Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
General knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
Working knowledge of CPT codes and the RIS system.
Use proper phone etiquette and correct grammar.
Ability to demonstrate effective customer service skills.
Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
Communicate professionally with other medical facilities, patients, and customers.
Ability to provide geographical directions to all outpatient locations.
Excellent verbal communication skills.
Good organization skills.
Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
Ability to manage multiple tasks and carry out instructions effectively.
Current driver’s license valid in the State of Washington is required or other evidence of equivalent mobility.
Must be able to assist in supporting patients of varying weight.
Ability to stand, walk or sit for extended periods of time.
Reaching by extending hand(s) or arm(s) in any direction.
Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary.
High attention to detail.
Ability to handle mentally stressful situations.
Ability to maintain high level of sensitivity towards confidential information.

Responsibilities

Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
Verify patient insurance coverage and demographics.
Ensure paperwork is complete for the specific modality.
Communicate with other medical facilities as needed.
Collect account payments.
Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
Perform document scanning and navigate the RIS system.
Check work email daily.
Follow the HIPAA privacy and security policies and procedures.
Perform other related work as required.