Registration Specialist - Wilson County Physical Therapy (PRN)

Vanderbilt University Medical Center•Lebanon, TN

10d•Onsite

About The Position

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. To admit all patients in a timely manner. To ensure all current information has been document, signatures received, insurance has been verified, authorizations received and the deductibles or co-pays have been requested. Ensure the wrist bands are put on the proper patients, advance directives given to each patient and patients receive the answer to any questions or concerns they may have.

Requirements

Relevant Work Experience
Less than 1 year experience
High School Diploma or GED

Nice To Haves

Provides guidance to entry level co-workers.
Continuously improves own skills by identifying development opportunities.
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Openly shares information with others and communicates in a clear and courteous manner.
Invests time to understand the problems, needs of others and how to provide excellent service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Displays understanding of how personal actions will impact departmental resources.
Uses accurate information and good decision making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Responsibilities

Verifying insurance benefits verification and documenting on the account
Verifying proper documentation has signatures and is scanned into the electronic record
Review benefits and payment/deductible/copay with the patient
Collect money and/or secure payment via phone or in person and provide receipt
Registration when patient arrives for services
Verify patient identifiers before placing armband on patient
Pre-registration
Medical necessity checks
Provide prompt pay estimate calculation
Creating patient flow and no patient delays
Excellent customer service required
Obtain ABN with payment when necessary
Answer phones as necessary
Making sure each department has accurate paperwork/labels on the patient prior to the test being completed
Making sure authorization has been obtained for patient testing prior to the test being completed