Registration Specialist

HealthNet • Indianapolis, IN

5d • Hybrid

About The Position

HealthNet is seeking a Registration Specialist to join their team. This role involves responding to concerns regarding language interpreting and communication for patients and their families, providing assistance in the front office, collecting patient information, and assisting with patient registration. The specialist will also offer support in areas such as financial screening, answering telephones, making appointments, assisting in the cashier and medical records areas, and providing cultural education to other employees. Certified Medical Assistants will be expected to perform additional patient care duties.

Requirements

• High School Diploma or GED
• Strong communication skills
• Excellent interpersonal skills
• Appreciation and understanding of Hispanic/Latino & Burmese communities
• Dependable and flexible
• Customer service skills required
• Reliable transportation required
• Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
• Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
• Able to perform duties during periods of varied and/or prolonged work hours.
• Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.

Nice To Haves

• May be subject to travel to assist other Health Centers.

Responsibilities

• Respond to concerns regarding language interpreting and communication for patients and their families.
• Provide assistance in the front office area of the health center.
• Assist in collecting patient information.
• Assist in registration for patients.
• Provide support such as financial screening, answering telephones, making appointments, assisting in cashier area and the medical records area.
• Provide culture education to other employees.
• If the employee is a certified Medical Assistant, they are expected to be proficient in additional patient care areas.
• Job responsibilities listed above is a summary and does not include other tasks requested by Physician or Center Manager.

Benefits

• Medical, Dental, and Vision Plan
• Short-Term & Long-Term Disability
• Health Savings Account & Difference Card Available within certain medical plans
• Flexible Spending Account
• Life Insurance, AD&D
• Group Accident, Critical Illness & Hospital Indemnity
• Domestic Partner Leave
• Wellness Programs
• 401k Match
• Paid Time Off (23 days) accumulates at start of employment and available to use.
• Tuition Reimbursement
• Employee Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED