Registration Specialist/Senior Registration Specialist

Arapahoe County•Littleton, CO

1d•Onsite

About The Position

This posting will be used to fill a vacancy at either the Registration Specialist or Senior Registration Specialist level. The Registration Specialist is an entry level position responsible for supporting the daily operations of the Voter Services Team in the Arapahoe County Clerk and Recorder’s Office. This position is responsible for providing excellent customer service while assisting with voter registration processing and upkeep of database integrity. The Registration Specialist must be able to complete assignments of basic scope or complexity with limited assistance.

Requirements

Basic knowledge of Colorado’s laws and requirements related to voter registration, as well as knowledge of Colorado’s SCORE voter registration database
Strong computer skills and advanced knowledge of Microsoft Office Suite (Word, Excel, Outlook and PowerPoint).
Ability to attain certification by the Secretary of State as a Colorado Election Official.
Demonstrated record of success as a customer service representative in a local government agency or similar organization.
Demonstrated ability to plan, monitor and complete projects in a timely manner.
Flexible, punctual, reliable and willing to work paid overtime if necessary.
Effective verbal and written communication skills.
Ability to engage with voters and coworkers in a professional, articulate and friendly manner.
Ability to establish and maintain effective working relationships with fellow employees, the public, supervisors and other County officials.
Ability to exercise tact and discretion in handling confidential information.
Ability to apply critical thinking to analyze and evaluate data, policies and procedures.
High school diploma or equivalent.
At least 2 years of relevant experience in a County Clerk’s office involving voter registration (for Senior Registration Specialist).
Demonstrated command of federal and state election laws and rules (for Senior Registration Specialist).
Active certification by the Secretary of State as a Colorado Election Official (for Senior Registration Specialist).

Nice To Haves

Experience working within a County Clerk’s Office involving voter registration

Responsibilities

Assist election customers at the counter, by telephone and by email by providing specific, complete and accurate information.
Records, scans and processes documents into Colorado’s SCORE voter registration database.
Works with voters in a professional and tactful manner to resolve complaints or concerns.
Provides clerical and administrative support for the Section as needed.
Receives, opens, and routes incoming mail.
Keeps up to date on state, federal and local statutes, policies and guidelines.
Assists with long and short-term projects, as assigned by the Voter Services Manager, such as Registration Reports, Registration Cancellations, National Change of Address, Petitions, High School Registrar outreach, Arapahoe confined voter outreach, voter hotline phone banks, and Election Letters.
Assists with training temporary workers and answering questions from team members regarding SCORE, office processes, and state/federal election laws and rules.