Registration Specialist II

CoxHealth • Monett, MO

2d • Onsite

About The Position

The Registration Specialist II assists patients during the on-site registration and arrival process for scheduled and unscheduled visits and completes financial clearance functions. The role includes registering patients by collecting accurate demographic and insurance information and handling patient financial obligations at the time of service. During registration downtimes, the specialist performs financial clearance functions on assigned scheduled accounts. The specialist greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel between sites and extended hours may be required based on departmental business needs.

Requirements

• High school diploma or equivalent.
• Proficiency in using computers and computer systems.
• Excellent customer service skills and ability to work with the public and coworkers.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team.

Nice To Haves

• At least 1–2 years of prior registration experience.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Complete registrations by collecting accurate demographic and insurance information.
• Handle patient financial obligations at the time of service.
• Complete financial clearance functions on assigned scheduled accounts during registration downtimes.
• Greet and serve patients and internal team members professionally, respectfully, and in a friendly manner.
• Travel between sites and work extended hours when required by departmental business needs.

Benefits

• Medical, vision, and dental benefits.
• Retirement plan with employer match.
• Additional benefits are available to employees working at least 20 hours per week.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED