Registration Specialist I

IU Health • Indianapolis, IN

2d • Onsite

About The Position

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Requirements

• High School Diploma/GED is required.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Nice To Haves

• Relevant experience in a health care setting.
• ICD-10; CPT coding preferred.
• Knowledge of clinical practices and medical terminology preferred.

Responsibilities

• Patient registration and check-in
• Welcome and assist patients and families in a professional, compassionate manner
• Verify insurance and ensure financial accuracy
• Schedule appointments and manage patient communication
• Answer incoming calls and direct patients/visitors appropriately
• Explain department/hospital policies, charges, and procedures
• Collect payments and enter charges into appropriate systems
• Maintain compliance with confidentiality and regulatory requirements
• Support overall patient flow and clinic operations
• Interview patients to obtain accurate medical and demographic information
• Ensure data accuracy for billing and clinical systems
• Coordinate patient movement through the clinic efficiently

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED