Registration Scheduling Specialist

Main Line Health • Concord Township, PA

5d • Onsite

About The Position

As one of the first points of contact for new patients, the Registration Scheduling Specialist makes the first impression by collecting and capturing accurate patient data and providing excellent, empathetic customer service. This role involves acting as an ambassador for patients, helping them understand their financial responsibility, services available, and more. The position requires engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices, and the general public to provide outstanding service. The Main Line Health Family encompasses a wide range of backgrounds and abilities, and all employees share a purpose of providing superior service and care.

Requirements

• 2+ years of customer service experience.
• Excellent customer service skills.
• Excellent computer skills.

Nice To Haves

• Minimum of 2 years of registration experience in a medical setting.
• Knowledge of medical terminology.
• Knowledge of insurance and third party reimbursement.

Responsibilities

• Collect and capture accurate patient data.
• Provide excellent, empathetic customer service.
• Help patients understand their financial responsibility and services available.
• Interact with nursing staff, other departments, physician offices, medical offices, and the general public.
• Schedule registrations.

Benefits

• Tuition Reimbursement (up to $6,000 per year based on Full or Part Time status).
• Up to 120 hours of paid time off per year based on Full or Part Time status.
• Employee discounts to various activities, services, and vendors.
• Free employee parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED