Registration Scheduling Specialist
About The Position
As one of the first points of contact for new patients, the Registration Scheduling Specialist makes the first impression by collecting and capturing accurate patient data, providing excellent, empathetic customer service. This role acts as an ambassador for patients, helping them understand their financial responsibility, services available, and more. The position requires engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices, and the general public to provide outstanding service. The Main Line Health Family encompasses a wide range of backgrounds and abilities, and all employees share a purpose of providing superior service and care.
Requirements
- 2+ years of customer service experience.
- Excellent customer service skills.
- Excellent computer skills.
Nice To Haves
- Minimum of 2 years of registration experience in a medical setting.
- Knowledge of medical terminology.
- Knowledge of insurance and third party reimbursement.
Responsibilities
- Collect and capture accurate patient data.
- Provide excellent, empathetic customer service.
- Help patients understand their financial responsibility and services available.
- Interact with nursing staff, other departments, physician offices, medical offices, and the general public.
- Provide outstanding service.
Benefits
- Tuition Reimbursement (up to $6,000 per year based on Full or Part Time status).
- Up to 120 hours of paid time off per year based on Full or Part Time status.
- Employee discounts to various activities, services, and vendors.
- Free employee parking.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
