Registration Scheduling Specialist

Main Line Health • Media, PA

8h • Onsite

About The Position

As one of the first points of contact for new patients in the Emergency Department, the Registration Scheduling Specialist makes the first impression. This role involves collecting and capturing accurate patient data, providing excellent and empathetic customer service, and assisting patients with understanding their financial responsibility and available services. The position requires engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices, and the general public to provide outstanding service. The Main Line Health Family values a wide range of backgrounds and abilities, sharing a purpose of providing superior service and care.

Requirements

• 2+ years of customer service experience.
• Excellent customer service skills.
• Excellent computer skills.

Nice To Haves

• Minimum of 2 years of registration experience in a medical setting.
• Knowledge of medical terminology.
• Knowledge of insurance and third party reimbursement.

Responsibilities

• Collect and capture accurate patient data.
• Provide excellent and empathetic customer service.
• Assist patients in understanding their financial responsibility and available services.
• Interact with nursing staff, other departments, physician offices, medical offices, and the general public to provide outstanding service.

Benefits

• Tuition Reimbursement (up to $6,000 per year based on Full or Part Time status).
• Up to 120 hours of paid time off per year based on Full or Part Time status.
• Employee discounts to various activities, services, and vendors.
• Free employee parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED