Registration Scheduling Specialist
About The Position
As a Registration Scheduling Specialist at Lankenau Medical Center - Emergency Department, you will be one of the first points of contact for new patients, making a crucial first impression. You will collect and capture accurate patient data while providing excellent, empathetic customer service. You will also help patients understand their financial responsibilities, available services, and act as an ambassador for their needs. This role requires engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices, and the general public to provide outstanding service.
Requirements
- 2+ years of customer service experience.
- Excellent customer service skills.
- Excellent computer skills.
Nice To Haves
- Minimum of 2 years of registration experience in a medical setting.
- Knowledge of medical terminology.
- Knowledge of insurance and third party reimbursement.
Responsibilities
- Collect and capture accurate patient data.
- Provide excellent, empathetic customer service.
- Help patients understand their financial responsibility and services available.
- Interact with nursing staff, other departments, physician offices, medical offices, and the general public.
- Schedule appointments and manage patient registrations.
Benefits
- Tuition Reimbursement (up to $6,000 per year based on Full or Part Time status).
- Up to 120 hours of paid time off per year based on Full or Part Time status.
- Employee discounts to various activities, services, and vendors.
- Free employee parking.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
