Registration & Scheduler, Diagnostic Imaging

Sutter Health•Pleasanton, CA

1d•Onsite

About The Position

Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments and obtains signatures. May escort patients to destination if required. Maintains scheduling for department and/or specialized procedures. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. This position is based on site at the Pleasanton, CA facility. The selected candidate must be willing and available to work at other radiology sites as operational needs require, including Danville, CA, Dublin, CA, Fremont, CA, Livermore, CA and Milpitas, CA.

Requirements

HS Diploma or equivalent education/experience
1 year of recent relevant experience.
Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures.
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

Nice To Haves

Equivalent experience will be accepted in lieu of the required degree or diploma.

Responsibilities

Performs general registration duties by interviewing patients or their representatives.
Enters accurate information onto appropriate forms and computer system.
Collects appropriate co-payments and obtains signatures.
May escort patients to destination if required.
Maintains scheduling for department and/or specialized procedures.
Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary.
Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.
Ensure the privacy of each patient’s PHI.
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.