REGISTRATION REPRESENTATIVE- Foot and Ankle Clinic

Johnson Memorial Hospital•Franklin, IN

2d•Onsite

About The Position

Johnson Memorial Health is seeking a Registration Representative for their Foot and Ankle Clinic. This role is responsible for the accurate and efficient registration of patients into the JMH computer system, ensuring timely and accurate billing. The representative will also assist with switchboard coverage, handle payments, escort patients, and perform other related duties as assigned. A commitment to the Mission and Values of Johnson Memorial Health and compliance with all applicable laws and policies is expected.

Requirements

High school diploma or equivalent required.
Previous CRT experience preferred.
Previous experience in hospital admitting department or previous clerical experience in a medical setting preferred.

Responsibilities

Completes the registration of patients into the JMH computer system according to JMH procedures.
Pre-registers and registers patients for direct admissions, scheduled admissions, outpatient surgeries and outpatient ancillary services to allow timely and accurate billing to third party payers and patients.
Verifies and ensures accurate documentation of financial and demographic information. Updates computer system if needed and makes copies of insurance cards for appropriate departments.
Explains purpose of and obtains signatures for all consent forms and witnesses signatures of patients and responsible parties (consent for treatment, financial consent, Medicare Secondary Payer form, Advance Directive form, and Medicare Important Message).
Completes scanning of all registrations, general consents, patient registration forms, provider orders, insurance cards, Photo ID’s, and HIPAA revalidation forms. Also scans other forms that are required upon registration completion.
Assists with coverage of JMH switchboard, responds to codes, carries responding phone on person when no dedicated switchboard operator is on duty.
Accepts payment for admission deposits and patient valuables and accepts payments for current and past medical services and issues a receipt to patient upon acceptance of payment.
Escorts patients to assigned nurses’ station or directs to ancillary department upon completion of registration process.
Performs related miscellaneous duties as assigned by supervisor.
Clearly communicates and continuously supports the Mission and Values of Johnson Memorial Health.
Conducts all activities in compliance with applicable laws, regulations, standards and hospital policies and procedures including Blood and Body Substance Precautions.