Registration Representative - Part Time Regular - Nights - 8hr FPH

Emanate Health Foothill Presbyterian Hospital•Glendora, CA

About The Position

Under the direction of the Department Director, Manager, Coordinator, or Lead, the Registration Representative accurately, courteously, professionally, and promptly processes pre-admit, inpatient, ancillary patient, and emergency room registrations in accordance with hospital and department policies and procedures. The role verifies insurance eligibility and benefits, obtains authorizations, determines and requests patients’ financial responsibility, and accurately documents that responsibility. The position involves light to medium physical work, including pushing wheelchairs.

Requirements

  • Excellent customer service skills.
  • Computer skills for data entry.
  • Must be able to work weekends and holidays.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Some college or technical school preferred.
  • Knowledge of medical terminology preferred.
  • Insurance verification experience preferred.
  • Bilingual ability preferred.

Responsibilities

  • Process pre-admit, inpatient, ancillary patient, and emergency room registrations accurately, courteously, professionally, and in a timely manner.
  • Verify insurance eligibility and benefits.
  • Obtain authorizations.
  • Determine and request patients’ financial responsibility.
  • Accurately document patients’ financial responsibility.
  • Push wheelchairs as part of light to medium physical work.
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