About The Position

Under the direction of the Department Director, Manager, Coordinator, or Lead, the Registration Representative accurately, courteously, professionally, and promptly processes pre-admit, inpatient, ancillary patient, and emergency room registrations in accordance with hospital and department policies and procedures. The role verifies insurance eligibility and benefits, obtains authorizations, determines and requests patients’ financial responsibility, and documents it accurately. The position involves light to medium work, including pushing wheelchairs.

Requirements

  • Excellent customer service skills.
  • Computer skills for data entry.
  • Must be able to work weekends and holidays.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Some college or technical school preferred.
  • Knowledge of medical terminology preferred.
  • Insurance verification experience preferred.
  • Bilingual ability preferred.

Responsibilities

  • Process pre-admit, inpatient, ancillary patient, and emergency room registrations accurately, courteously, professionally, and in a timely manner.
  • Follow hospital and department policies and procedures.
  • Verify insurance eligibility and benefits.
  • Obtain authorizations.
  • Determine and request patients’ financial responsibility and document it accurately.
  • Push wheelchairs as part of light to medium work.
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