Registration Representative

USPI•Covington, GA
•Onsite

About The Position

Resurgens East Surgery Center is seeking a Registration Representative, Full Time to join our amazing staff! Resurgens East Surgery Center is a single specialty outpatient surgical center dedicated to providing patients unrivaled quality care in a safe and economical setting. Unlike traditional hospitals, patients are afforded the opportunity to recover in the comfort of their own homes. Our staff is dedicated to providing the same high-level of patient care that is received in a hospital setting.

Requirements

  • Minimum 2-4 years of hospital or medical office experience required.
  • Must be able to communicate verbally and non-verbally in a professional way.
  • Ability to use time wisely in preparing work area to meet high-paced demand.
  • Show a genuine desire to work and improve the hospital as a whole.
  • Extreme multi- tasker
  • Strong medical terminology.
  • Must demonstrate excellent phone etiquette and exceptional customer service skills.

Nice To Haves

  • Knowledge of health care financing and Medical Collections preferred.

Responsibilities

  • Verifies insurance prior to patient's arrival, to include "Add On's and Direct Admits"
  • Obtains pre-certification from insurance companies for procedures that require pre-certification.
  • Requests office notes from referring physician if needed for Authorization.
  • Calculating and Informing patients of amount due
  • Communicating with the Dr. office's
  • Ensures all required forms are placed in designated areas of the patients chart
  • Daily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
  • Preparation of medical consents for each chart prepared
  • Labeling necessary documents and adding physician orders
  • Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
  • Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.

Benefits

  • Medical, dental, vision, and prescription coverage
  • Life and AD&D coverage
  • Availability of short- and long-term disability
  • Flexible financial benefits including FSAs and HSAs
  • 401(k) and access to retirement planning
  • Paid holidays and vacation
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