REGISTRATION REPRESENTATIVE- PART TIME

Johnson Memorial Hospital•Franklin, IN

22h•Onsite

About The Position

Johnson Memorial Health is seeking a part-time Registration Representative to join their team. This role is responsible for completing patient registrations in the JMH computer system, ensuring accurate documentation of financial and demographic information, and obtaining necessary signatures on consent forms. The representative will also assist with switchboard coverage, accept payments, escort patients, and perform other related duties as assigned. This position plays a crucial role in the patient intake process and requires adherence to all hospital policies and regulations.

Requirements

High school diploma or equivalent required.

Nice To Haves

Previous CRT experience preferred.
Previous experience in hospital admitting department or previous clerical experience in a medical setting preferred.

Responsibilities

Completes the registration of patients into the JMH computer system according to JMH procedures.
Pre-registers and registers patients for direct admissions, scheduled admissions, outpatient surgeries and outpatient ancillary services to allow timely and accurate billing to third party payers and patients.
Verifies and ensures accurate documentation of financial and demographic information. Updates computer system if needed and makes copies of insurance cards for appropriate departments.
Explains purpose of and obtains signatures for all consent forms and witnesses signatures of patients and responsible parties (consent for treatment, financial consent, Medicare Secondary Payer form, Advance Directive form, and Medicare Important Message).
Completes scanning of all registrations, general consents, patient registration forms, provider orders, insurance cards, Photo ID’s, and HIPAA revalidation forms. Also scans other forms that are required upon registration completion.
Assists with coverage of JMH switchboard, responds to codes, carries responding phone on person when no dedicated switchboard operator is on duty.
Accepts payment for admission deposits and patient valuables and accepts payments for current and past medical services and issues a receipt to patient upon acceptance of payment.
Escorts patients to assigned nurses’ station or directs to ancillary department upon completion of registration process.
Performs related miscellaneous duties as assigned by supervisor.
Clearly communicates and continuously supports the Mission and Values of Johnson Memorial Health.
Conducts all activities in compliance with applicable laws, regulations, standards and hospital policies and procedures including Blood and Body Substance Precautions.