Registration Rep, Hospital Admissions

Mayo Clinic • Rochester, MN

7d • $25 - $34 • Onsite

About The Position

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Requirements

• High School Diploma or GED and 2+ years of relevant experience required OR Bachelor’s degree required
• Ability to read and communicate effectively.
• Basic computer/keyboarding skills.
• Intermediate mathematic competency.
• Good written and verbal communication skills.
• Knowledge of proper phone etiquette and phone handling skills.
• Position requires good communication skills.
• Ability to interact on a professional level with individuals from diverse backgrounds.
• Maintain working knowledge of systems and processes related to patient registration and scheduling activities.

Nice To Haves

• Prior desk, appointment, or secretarial experience.
• Working knowledge of scheduling systems and procedures.
• Experience in using an Epic RC/EMR system.
• Healthcare Financial Management Association (HFMA) Certification.

Responsibilities

• Accurate check-in/admissions/registration of incoming patients in the hospital or ED setting.
• Verification of patient demographic information.
• Collection of insurance data.
• Identification and/or creation of appropriate accounts.
• Obtaining patient signatures and providing required forms or letters.
• Acting as an ambassador; assisting patients with self-registration.
• Collection of indicated co-payments and/or share of cost.
• Ensure patient safety using positive patient identification protocols.
• Obtain the appropriate consents as required.
• May assist patients with hospital presumptive eligibility or Medicaid applications.
• Adherence to quality assurance guidelines.
• Adherence to established productivity standards to support the work unit’s performance expectations.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level