REGISTRATION DISCHARGE SCHEDULER - EAST MESA

TRI-CITY CARDIOLOGY CONSULTANTS PC•Mesa, AZ

3d•Hybrid

About The Position

Tri-City Cardiology is seeking a customer service oriented professional to join their dynamic Front Office/Discharge Scheduling team. This position provides front office support to patients by greeting and registering them, providing financial information and support, and verifying demographic information upon check-in. It also provides comprehensive discharge services to ensure that the care plan and physician orders are scheduled and carried out. The role is in East Mesa (Power and Main) and operates Monday-Friday with an eight-hour shift within the timeframe of 6:45 a.m. to 5:30 p.m. Travel to other East Valley locations (Gilbert and San Tan Valley) is occasionally required.

Requirements

High school diploma or GED.
40 wpm typing
Knowledge of basic computer and math skills.
Demonstrated critical thinking ability in order to resolve problems and carry out instructions.
Ability to multi task.
Excellent verbal communication skills in an effective, clear, calm, friendly and professional manner.
Ability to effectively communicate to all internal and external customers.
Manages tasks in a timely fashion.
Ability to read and interpret documents.

Nice To Haves

Previous medical scheduling preferred.
One year of cash handling experience preferred.

Responsibilities

Verifies and updates all demographic and insurance information on patients in Practice Management (PM).
Scans all insurance cards, pharmacy cards and drivers licenses into the appropriate accounts in Practice Management (PM).
Ensures Privacy Notices and yearly updates are completed and signed on every patient.
Explains TCC's financial policy and Forms Fees to patients.
Ensures that patient signs the financial policy and completion of Forms paperwork.
Discusses the patients financial responsibility, including co-pays, coinsurance, deductibles, Forms Fees and payment needed at time of visit.
Must attempt to collect co-pays, coinsurance, deductibles, deposits, and/or past due balances.
Reconciles cash bag and prepare and reconciles the daily deposit.
Schedules patient appointments for testing both internally and externally per physicians orders.
Schedules follow up appointments or referrals to other specialists per physicians order.
Completes lab and radiology requisitions/orders and tasks for authorization appropriately.
Creates new patient charts and scheduling for walk in New Patients
Prints patient appointment reminders, clinical summaries, and reviews all TCC scheduling, policies, cancellation notices and testing instructions.
Verify appropriate diagnosis for Testing from the chart.
Enrolls patients in the Patient Portal if not already registered.
Works various task buckets for scheduling and completes scheduling tasks.