Registration Scheduler Float

Bay Medical Management, LLC

1d • Onsite

About The Position

The Registration/Scheduler Float provides clerical and patient care support for the Imaging departments. Responsibilities include answering phones, using computer systems, registering patients, scheduling appointments, and greeting patients and visitors at the site. This position requires flexibility to float across various AM and PM shifts.

Requirements

• High school diploma or GED required.
• Six months of related experience and/or training in a radiology setting preferred, or equivalent combination of education and experience.
• Working knowledge of medical office procedures and medical terminology preferred.
• Basic computer/keyboard skills.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Strong attention to detail.
• Ability to solve practical problems and interpret a variety of instructions.

Responsibilities

• Greets patients/visitors; registers patients, obtains copy of insurance card and processes paperwork, including verification and/or authorization for requested procedures from insurance, and verification of referrals from physicians.
• Uses computer system to input, retrieve, and print patient information from stored database.
• Schedules and confirms appointments.
• Handles all calls including but not limited to: transferring, taking messages, directing callers and following up on tasks as needed.
• Demonstrates knowledge of importing and exporting images from the storage database and releases records as needed.
• Requests patient's prior imaging studies from referring physicians and medical facilities.
• Collects, documents and reconciles patient co-payments.
• Assembles appropriate billing paperwork and submits to the billing department daily with follow up if needed.
• Performs a variety of clerical tasks, including copying, filing, faxing, typing, and opening mail.
• Acts as a liaison between the outpatient sites and physician offices when coordinating patient care.
• Trains new employees.
• Maintains cleanliness and order of the waiting room and department.
• Complies with specific department policies and procedures.
• Utilizes department communication systems such as staff meetings and/or minutes.
• Assists the technologist with patient care duties when needed.
• Gets direction from Clerical Lead or Site Manager at home base for daily assignments.

Benefits

• profit sharing
• 401K
• comprehensive health and wellness insurance package
• Medical, Dental, and Vision insurance
• 401(k) with company match and a generous profit-sharing program
• Paid time off including vacation (starting at up to 3 weeks/year), sick time, and holidays
• Flexible spending accounts (FSA), health savings accounts (HSA), and health reimbursement accounts (HRA) for select health plans
• Company paid Basic Life and AD&D insurance, and an Employee Assistance Program (EAP)
• A wide range of voluntary plans—from pet insurance to identity theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees