Registration Coordinator

North Idaho Dermatology • Coeur d'Alene, ID

8d • Onsite

About The Position

North Idaho Dermatology is looking for an individual with a passion for customer service and a love of skincare to join our front office team in Coeur d'Alene! We are looking to fill one full-time Registration Coordinator vacancy. Hours may vary depending on Provider schedules, but generally range between 6:30 a.m. - 3:30 p.m. or 8:00 a.m. - 5:00 p.m. Monday through Friday.

Requirements

• High school or GED
• Ability to demonstrate excellent customer service
• General understanding of HIPAA guidelines
• Proficiency in computer software use, including Word, Excel, and Google docs

Nice To Haves

• One year of clinical front desk experience is preferred, but not required

Responsibilities

• Greet patients with a smile and a positive attitude.
• Check-in/check-out all patients for North Idaho Dermatology by obtaining accurate and up-to-date demographic and insurance information at each patient visit.
• Answer telephone promptly and in a polite and professional manner, redirecting calls if needed.
• Collect co-payments from all patients, as required.
• Assist with insurance verification of new patients and established patients with new insurance.
• Schedules appointments and makes reminder appointment calls.
• Maintain an accurate cash box, including end-of-day balancing.
• Keep waiting area clean and neat at all times.
• Cross train in other departments as needed.
• Must exercise the utmost diplomacy and tact to provide excellent customer service for patients.
• Practices confidentiality and privacy protocols in accordance with the practice policies and HIPAA requirements.
• Adhere to all practice policies on safety and security.
• Performs all duties and services in full compliance with North Idaho Dermatology Core Values (Innovation, Professionalism, Optimism, Empathy, & Teamwork).
• Willingness to travel to other North Idaho Dermatology offices as needed.
• Other duties as assigned.

Benefits

• medical, dental, and vision insurance benefits
• 401(k) matching contributions up to 4%
• discounts on medical-grade spa products and cosmetic services, such as Botox, Coolsculpting, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED