Registration Coordinator

Captive Resources, LLC•Itasca, IL

3d•$55,000 - $60,000

About The Position

The Registration Coordinator will be expected to perform a variety of general event and registration related functions. This position is part of the Travel Department and is responsible for creating all registrations timely and accurately, supporting any member and/or broker inquiries regarding registration and events, and supporting any on-site CRI activities. An ideal candidate is responsive, thoughtful, self-directed, positive, and seeking a challenging role.

Requirements

Bachelor’s Degree with at least one (1) year of experience in a related field or equivalent work experience
Excellent communication skills
Ability to create and review a variety of event registrations with varying information and details and ensure all information is accurate and complete
Ability to work with minimal supervision, prioritizing and organizing own workload
Strong independent problem-solving skills and drive to learn independently
Willingness to work in a team environment and be a collaborative team player
Innovative and motivated to suggest and contribute to process efficiencies and improvements
High degree of proficiency in use of technology
Well organized, proactive, must be able to prioritize and meet deadlines in a fast-paced environment

Nice To Haves

Cvent experience with a focus in Event Registration, Attendee Hub and OnArrival strongly preferred

Responsibilities

Manage all registration builds in Cvent ensuring that templates are updated with appropriate information, details are updated and accurate, and all reviews are completed in a timely manner
Review and test registrations created by other parties to ensure that the information required is accurate and complete and that all details have been correctly updated
Work with various departments to obtain required information for building, sending and updating registrations
Manage requests for access to registrations
Address follow-up inquiries
Manage access to reporting for all applicable and internal and external parties
Manage and review all Cvent application builds
Assist with on-site registration for activities held at Captive Resources’ headquarters
Available to assist and troubleshoot with registration and applications as needed
Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
Assist Meeting Planner with any registration and reporting needs as they arise
Manage Board Meeting registration submissions
Manage inventory (i.e. Badges, lanyards, on-arrival printers, etc.)
General Meeting support as needed