Registration Coordinator

FirstHealth of the Carolinas, Inc.Raeford, NC
Onsite

About The Position

Responsible for registration of patients, verification of insurance benefits, pre-certifications and verification of demographic information. Responsibilities also may include financial assistance referrals and financial assistance as needed. This person will also be responsible for cash collection and cash posting receipts. PSR may also be required to work various shifts including weekends and holidays. PSR may be responsible for paging various code situations and must be knowledgeable in Safety policies and procedures. Bilingual skills preferred. Montgomery Campus/Richmond Campus/Hoke Campus: Other duties may include assistance in prepping charts and various other office duties as required by supervisor. Individuals will make announcements on the overhead paging system including emergencies. This person will contact relevant parties through the paging system. Additional duties also include being responsible for answering the main switchboard.

Requirements

  • High school graduate (or equivalent)
  • Understanding of medical terminology
  • Strong verbal communication skills
  • Effectively able to manage multiple tasks in an organized manner
  • Must be able to type 35 wpm
  • Computer literate
  • Committed to excellent customer service when dealing with all types of patients, internal and external

Nice To Haves

  • Two years' experience in a medical-related field
  • Bilingual skills

Responsibilities

  • Registration of patients
  • Verification of insurance benefits
  • Pre-certifications
  • Verification of demographic information
  • Financial assistance referrals
  • Financial assistance
  • Cash collection
  • Cash posting receipts
  • Paging various code situations
  • Assistance in prepping charts
  • Various other office duties
  • Making announcements on the overhead paging system including emergencies
  • Contacting relevant parties through the paging system
  • Answering the main switchboard
  • Payment collection and posting
  • Financial assistance applications
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