Registration Coordinator

UCSFSan Francisco, CA
$32 - $52

About The Position

The Registration/UM Coordinator is responsible for providing support to all intensive (Inpatient, Partial Hospitalization, Intensive Outpatient Program, consult Liaison and Electroconvulsive Therapy) patients seeking services at Langley Porter Psychiatric Hospital- UCSF Health. The Registration/UM Coordinator is responsible for reception, registration, insurance coverage verification, relaying financial information, providing financial need applications, and patient processing. Along with supporting the Utilization Review Coordinator with analyzing patient records to determine legitimacy of admission, length of stay, and compliance with insurance reimbursement. Receives assignments in the form of objectives with goals and the processes by which to attain them. Serves as a clinical resource and liaison for patients and their families and assists with navigating all aspects of the healthcare system. Serves as a non-clinical resource and liaison for patients and their families. Provides individualized support throughout the hospital stay and / or clinic visits. Develops expertise in the unit or clinic operations and systems to resolve issues across departments.

Requirements

  • Acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity
  • Judgment within defined guidelines and practices to determine appropriate action

Responsibilities

  • Reception
  • Registration
  • Insurance coverage verification
  • Relaying financial information
  • Providing financial need applications
  • Patient processing
  • Analyzing patient records to determine legitimacy of admission, length of stay, and compliance with insurance reimbursement
  • Serving as a clinical resource and liaison for patients and their families
  • Assisting with navigating all aspects of the healthcare system
  • Serving as a non-clinical resource and liaison for patients and their families
  • Providing individualized support throughout the hospital stay and / or clinic visits
  • Developing expertise in unit or clinic operations and systems to resolve issues across departments
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