Registration Clerk-Knox Co

Appalachian Regional Healthcare, Inc.•Barbourville, KY

13h•Onsite

About The Position

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients. This role serves as the general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner. The clerk provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required. They operate the communication system, placing and answering telephone calls, paging or contacting staff, and keeping appropriate records, while also assisting in locating patient's families. The position determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation. Responsibilities include maintaining a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges, and maintaining the elective admission schedule and contacting patients when rooms are available. The clerk prepares all necessary records relating to admission, payment, and discharge of patients, pulls patient charts, maintains appointment schedules, handles money, and retains custody of hospital keys as required. They may also assist patients in and out of vehicles, operate various office equipment, and perform cashier duties such as receiving payments and issuing receipts. Other related duties are assigned as needed.

Requirements

High School Diploma or GED equivalent
Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system
Must have knowledge of medical terminology ICD-10 and CPT codes as pertains to billing

Nice To Haves

Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities

Responsibilities

Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
Prepares all necessary records relating to admission, payment, and discharge of patient.
Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
May assist patients in and out of vehicles.
Operates various office equipment.
Performs cashier duties; e.g. receipts of payment and issuance of receipts.
Performs other related duties as assigned.