Registration Clerk (PRN)

Delta Health Center • Mound Bayou, MS

3d • Onsite

About The Position

Provides front-office and patient registration support on an as-needed (PRN) basis, covering peak volumes, staff absences, and special coverage needs. Responsible for greeting patients, verifying demographic and insurance information, scheduling appointments, and processing registration paperwork with accuracy, courtesy, and confidentiality.

Requirements

• High school diploma or GED required.
• Ability to read and interpret documents such as insurance cards, safety rules, and simple instructions.
• Ability to write routine correspondence and registration notes.
• Ability to communicate effectively and courteously with patients, staff, and providers.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to accurately collect payments, make change, and balance a cash drawer.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to handle multiple tasks and interruptions in a fast-paced front-office environment.

Nice To Haves

• One (1) year of experience in medical office registration, customer service, or a related front-office role preferred.

Responsibilities

• Greets patients and visitors in a courteous, professional manner upon arrival.
• Verifies and updates patient demographic, insurance, and eligibility information at each visit.
• Collects co-pays, self-pay fees, and outstanding balances; issues receipts and balances cash drawer as assigned.
• Schedules, reschedules, and confirms patient appointments across applicable departments.
• Scans, files, and maintains patient identification, insurance cards, and registration documents in the EHR.
• Answers multi-line telephone system, routes calls appropriately, and takes accurate messages.
• Verifies insurance eligibility and benefits via phone or online payer portals.
• Assists with patient check-in and check-out processes, minimizing wait times.
• Maintains strict confidentiality of patient information in accordance with HIPAA regulations.
• Maintains a clean, organized, and welcoming reception and waiting area.
• Communicates with clinical staff regarding patient arrivals, delays, or special needs.
• Performs other clerical and administrative duties as assigned.

Benefits

• 401(k) matching (3.5%)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED