Registrar- Spinecare

DCH Health Care Authority•Tuscaloosa, AL

2d•Onsite

About The Position

The Registrar is responsible for the efficient, orderly and expeditious pre-admission, admission of patients. Responsibilities include entering patient financial and personal demographics accurately and timely, obtaining necessary signatures and identification, verifying insurance benefits and coverage, obtaining pre-certifications, referrals, or authorizations, communicating financial responsibilities to patients, and following Front End Collections Policies. The role requires effective oral and written communication with patients, physicians, and hospital personnel. DCH Standards include maintaining performance, patient and employee satisfaction, and financial standards, adhering to compliance requirements and DCH Behavioral Standards, and utilizing electronic systems. All other duties as assigned.

Requirements

High School graduate or equivalent.
Good clerical skills including ability to type 20 wpm and computer experience preferred.
Ability to work well with others in a courteous manner in stressful situations.
Excellent telephone and customer service skills required.
Healthcare experience and understanding of basic medical terminology preferred.
Must be able to read, write legibly, speak, and comprehend English.
Mental capability to maintain patient confidentiality 100% of the time.
Hearing and vision must be normal or corrected to within normal range.
Physical presence onsite is essential.

Nice To Haves

computer experience preferred
Healthcare experience and understanding of basic medical terminology preferred

Responsibilities

Enters patient financial and personal demographics in the computer in an accurate and timely manner
Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented. Documents reasons if this information is not attainable.
Verifies and documents insurance benefits and coverage.
Obtains any required pre-certifications, referrals or authorizations for all patients based on benefits/requirements/contractual agreements.
Communicates this information and financial responsibility to the patient/guarantor.
Follows Front End Collections Policies
Ability to communicate orally and in writing effectively with patients, physicians, hospital based personnel and all other customers.
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.