Registrar Services Representative (Temporary)
About The Position
The Registrar Services Representative is responsible for providing registration and registrar support services for all new/continuing learners and departments. As the main point of contact for all learners they are responsible for providing excellence in customer service to students and public both in person and over the phone. With an emphasis on Enrollment Services and Course Registrations, the Registrar Services Representative is responsible for providing exceptional customer service and enrollment management support to both students and staff for the Office of the Registrar, both in person and over the phone, assisting with Payment Processing, and ensuring a smooth process for student applications and document collection.
Requirements
- Diploma
- One or more years of relevant customer service experience working in a face paced, high demand customer service environment.
- Superior written/verbal communication skills and ability to work with a diverse student population.
- Previous experience in working with payment processing systems.
- Excellent data entry skills.
- Intermediate Microsoft Office.
Nice To Haves
- Previous call center and or payment processing experience is preferred but not required.
Responsibilities
- Providing registration and registrar support services for all new/continuing learners and departments.
- Providing excellence in customer service to students and public both in person and over the phone.
- Providing exceptional customer service and enrollment management support to both students and staff for the Office of the Registrar, both in person and over the phone.
- Assisting with Payment Processing.
- Ensuring a smooth process for student applications and document collection.
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
