About The Position

The Staff Pad is proud to partner with a reputed healthcare organization in Manchester, TN and is looking to hire a Patient Registration Clerk to support accurate and timely patient registration within the Emergency Department and/or Outpatient Registration Office. In this role, you will play an important part in creating a smooth registration experience for patients while supporting physicians, families, and healthcare professionals with professionalism and exceptional customer service.

Requirements

  • Strong attention to detail and accuracy
  • Excellent communication and interpersonal skills
  • Ability to provide compassionate and professional customer service
  • Ability to accurately enter and maintain patient information
  • Comfortable working with medical systems and computer applications
  • Ability to maintain patient confidentiality
  • Strong organizational and time-management skills
  • Ability to follow established policies and procedures
  • Ability to work effectively with patients, families, physicians, and healthcare staff
  • Willingness to participate in training and continuous improvement initiatives

Nice To Haves

  • Previous experience in patient registration, healthcare, or customer service preferred

Responsibilities

  • Register patients accurately and efficiently in the medical information system
  • Obtain and verify required patient demographic and registration information
  • Follow established registration policies, procedures, and departmental guidelines
  • Provide professional and courteous service to patients, families, physicians, and healthcare professionals
  • Maintain accurate and complete patient registration records
  • Protect patient confidentiality and handle sensitive information appropriately
  • Support registration activities within the Emergency Department and/or Outpatient Registration Office
  • Participate in departmental meetings, quality improvement initiatives, and process improvement efforts
  • Support innovative changes designed to improve departmental operations and patient experiences
  • Participate in required training, educational opportunities, and professional development activities
  • Communicate effectively with patients, families, and members of the healthcare team
  • Perform additional duties as assigned

Benefits

  • Medical, Rx, Dental, Vision, Life & AD&D Insurance
  • Retirement Plans
  • PTO, Leave of Absence
  • Maternity/Disability Leave
  • Flexible Spending Account
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