Registrar - Adult Emergency Department - (M-F, 7a-3:30p - rotating weekends)

OU Health•Oklahoma City, OK

1d•Onsite

About The Position

The Registrar I is responsible for timely and accurate patient registration by interviewing patients to obtain all pertinent account information and verify insurance coverage. These positions are available in levels 1, 2, or 3 depending on experience, education, and licenses/certifications.

Requirements

High School Diploma or GED required.
None required (for Level 1 experience).
Certified Revenue Cycle Representative (CRCR) issued by the Healthcare Financial Management Association (HFMA) or Certified Healthcare Financial Professional (CHFP) issued by HFMA required within 180 days of hire (for Level 2 and 3).
3 or more years of hospital registration experience required (for Level 2).
5 or more years of hospital registration experience required (for Level 3).
Associate's Degree required (for Level 3).
Clear verbal and written communication.
Strong customer service orientation.
Effective interpersonal skills.
Proficient in PC applications.
Basic math and clerical skills.

Responsibilities

Interview patients at workstation or bedside to obtain necessary account information.
Ensure charts are completed and accurate.
Verify insurance and obtain pre-certification/authorization.
Verify insurance benefits and calculate and collect patient liable amounts.
Secure all necessary signatures for treatment and billing.
Explain policies regarding services, charges, and payments.
Process patient charts and registration paperwork.
Welcome patients and family members professionally.
Assign coverages and research the patient's visit history.
Prepare daily deposits and maintain cash drawer integrity.
Register and admit patients after hours.
Escort patients or arrange for escort services.
Attend mandatory education and training sessions.
Performs other duties as assigned.