Registered Wealth Management Client Associate

Bank of America•Stamford, CT
•Onsite

About The Position

Merrill Wealth Management provides comprehensive wealth management and investment products and services to individuals, companies, and institutions. Its Financial Advisors and Wealth Management Client Associates help clients pursue their goals through advice and guidance, with access to Merrill investment insights and Bank of America banking services. Merrill emphasizes an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs. The Registered Wealth Management Client Associate provides client service support to potentially multiple Financial Advisors. The role supports enterprise strategic objectives, operational excellence, and client advocacy within the Financial Advisor’s business, while tailoring solutions to specific needs. The associate serves as a frequent point of contact for clients’ service needs. The role is based at the listed Greenwich or Stamford, Connecticut locations, is designated first shift, and is scheduled for 37.5 hours per week.

Requirements

  • Currently hold FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 licenses; Series 63 and Series 65 are accepted in lieu of Series 66. If the licenses are not held when hired into a registered job code, they must be obtained within a specified timeframe.
  • Possess advanced industry knowledge and an understanding of investment products.
  • Be an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
  • Demonstrate a client-centric mindset and act in the client’s best interest.
  • Have the ability to learn and adapt to new information and technology platforms.

Nice To Haves

  • Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
  • Comfort operating in a fast-paced environment with changing and evolving responsibilities.
  • Attention to detail.
  • Commitment to continuous learning and professional growth.
  • Sound judgment and discretion when handling sensitive information.
  • Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
  • Professional verbal and written communication skills.

Responsibilities

  • Educate clients on the bank’s service and banking offerings while providing excellent client service.
  • Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
  • Help ensure practices align with the bank’s policies and procedures to support operational excellence, protect clients, and manage risk.
  • Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and incorporating banking into day-to-day practices; communicate outputs to the Financial Advisor.
  • Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.

Benefits

  • Benefits eligibility.
  • Access to paid time off.
  • Eligibility to participate in the annual discretionary incentive plan, with awards based on individual performance and behaviors, line-of-business and/or group performance and contributions, and overall company success.
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