Registered Wealth Management Client Associate

Bank of America • Southlake, TX

6d

About The Position

Merrill Wealth Management is a provider of wealth management and investment products and services for individuals, companies, and institutions, focused on goals-based advice for retirement, education, legacy, and other life goals. Merrill’s Financial Advisors and Wealth Management Client Associates support clients through personal relationships and access to Merrill investment insights and Bank of America banking services. The company describes an in-office culture intended to foster collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs.

The Registered Wealth Management Client Associate provides client service support to potentially multiple Financial Advisors. The role supports the advisors’ business and enterprise strategic objectives, operational excellence, and client advocacy, customizing solutions to specific needs. The associate serves as a frequent Merrill point of contact for clients’ service needs. The position is listed for first shift and 37.5 hours per week.

Requirements

• Currently hold FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 licenses; Series 63 and Series 65 are accepted in lieu of Series 66. If the licenses are not currently held, they must be obtained within a specified timeframe if hired into a registered job code.
• Advanced industry knowledge and an understanding of investment products.
• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Client-centric mindset, acting in the client’s best interest.
• Ability to learn and adapt to new information and technology platforms.
• High school diploma, GED, secondary school, or equivalent.
• Professional verbal and written communication skills.

Nice To Haves

• Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
• Comfort operating in a fast-paced environment with changing and evolving responsibilities.
• Detail-oriented approach.
• Commitment to continuous learning and professional growth.
• Sound judgment and discretion when handling sensitive information.
• Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
• Skills in account management, client management, customer and client focus, issue management, oral communications, business development, client solutions advisory, pipeline management, prioritization, administrative services, emotional intelligence, referral identification, and written communications.

Responsibilities

• Provide excellent client service by educating clients on the bank’s service and banking offerings.
• Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
• Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
• Identify, deepen, and maintain client relationships by emphasizing bank offerings and encouraging banking integration into day-to-day practices; communicate outcomes to the Financial Advisor.
• Support day-to-day team activities and needs, including coverage during absences or seasonal increases in demand, while maintaining a client-first mindset.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED