Registered Wealth Management Client Associate

Bank of America • Southlake, TX

5d • Onsite

About The Position

Merrill Wealth Management provides comprehensive wealth management and investment products and services for individuals, companies, and institutions. Its goals-based services include investment advice and guidance for retirement, education, legacy, and other life goals. Financial Advisors and Wealth Management Client Associates support clients through personal advisory relationships, drawing on Merrill investment insights and Bank of America banking services. Merrill supports an in-office culture focused on collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs. The company values employees’ varied backgrounds and experiences.

This role provides client service support to potentially multiple Financial Advisors. It supports strategic objectives, operational excellence, and client advocacy within the Financial Advisors’ practices, and customizes solutions to meet their needs. The associate is often the primary point of contact within Merrill for clients’ service needs.

Requirements

• Currently hold FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 licenses; Series 63 and 65 are accepted in lieu of Series 66. If not currently held, the licenses must be obtained within a specified timeframe when hired into a registered job code.
• Advanced industry knowledge and understanding of investment products.
• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Client-centric mindset and commitment to acting in the client’s best interest.
• Ability to learn and adapt to new information and technology platforms.
• High school diploma, GED, secondary school qualification, or equivalent.

Nice To Haves

• Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
• Comfort operating in a fast-paced environment with changing and evolving responsibilities.
• Detail-oriented approach.
• Commitment to continuous learning and professional growth.
• Sound judgment and discretion when handling sensitive information.
• Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
• Professional verbal and written communication skills.

Responsibilities

• Provide excellent client service by educating clients about the bank’s services and banking offerings.
• Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
• Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
• Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and promoting banking integration into clients’ day-to-day practices; communicate relevant outputs to the Financial Advisor.
• Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED