Registered Wealth Management Client Associate

Bank of America • Auburn Hills, MI

2d

About The Position

Merrill Wealth Management provides comprehensive wealth management and investment products and services, including goals-based advice and guidance for retirement, education, legacy, and other life goals. Its Financial Advisors and Wealth Management Client Associates work with clients through personal advisory relationships, drawing on Merrill investment insights and the banking convenience of Bank of America. Merrill describes its culture as in-office, supporting collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs.

This role provides client service support to potentially multiple Financial Advisors (FAs). It supports enterprise strategic objectives, operational excellence, and client advocacy within the FA’s business, customizing solutions to specific needs. The associate serves as a frequent point of contact within Merrill for clients’ service needs.

Requirements

• Currently hold FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 licenses; Series 63 and 65 are accepted in lieu of Series 66. If the licenses are not currently held, they must be obtained within a specified timeframe if hired into a registered job code.
• Possess advanced industry knowledge and an understanding of investment products.
• Be an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
• Demonstrate a client-centric mindset and act in the client’s best interest.
• Be able to learn and adapt to new information and technology platforms.
• Have a high school diploma, GED, secondary school qualification, or equivalent.

Nice To Haves

• Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
• Comfort operating in a fast-paced environment with changing and evolving responsibilities.
• Attention to detail.
• Commitment to continuous learning and professional growth.
• Sound judgment and discretion when handling sensitive information.
• Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
• Professional verbal and written communication skills.

Responsibilities

• Provide excellent client service by educating clients about the bank’s service and banking offerings.
• Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
• Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
• Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and promoting banking integration into day-to-day practices; communicate outputs to the FA.
• Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED