Registered Wealth Management Client Associate

Bank of America•Raleigh, NC

About The Position

Merrill Wealth Management provides comprehensive wealth management and investment products and services for individuals, companies, and institutions. Its advisory teams offer goals-based wealth management and investment advice, with access to Merrill investment insights and Bank of America banking services. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs. The Registered Wealth Management Client Associate provides client service support to potentially multiple Financial Advisors (FAs). The role supports enterprise strategic objectives, operational excellence, and client advocacy within the FA’s business, tailoring solutions to specific needs. The associate serves as a frequent point of contact for clients’ service needs and supports day-to-day team activities. The position is listed as first shift, with 37.5 hours per week.

Requirements

  • Currently hold FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 licenses; Series 63 and 65 are accepted in lieu of Series 66. If the licenses are not held currently, they must be obtained within a specified timeframe when hired into a registered job code.
  • Possess advanced industry knowledge and an understanding of investment products.
  • Be an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
  • Demonstrate a client-centric mindset and act in the client’s best interest.
  • Be able to learn and adapt to new information and technology platforms.

Nice To Haves

  • Experience working with clients, promptly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
  • Comfort operating in a fast-paced environment with changing and evolving responsibilities.
  • Attention to detail.
  • Commitment to continuous learning and professional growth.
  • Sound judgment and discretion when handling sensitive information.
  • Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
  • Professional verbal and written communication skills.

Responsibilities

  • Provide excellent client service by educating clients about the bank’s service and banking offerings.
  • Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
  • Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
  • Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and encouraging integration of banking into day-to-day practices; communicate outputs to the Financial Advisor.
  • Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.
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