Registered Wealth Management Client Associate

Bank of America•Northbrook, IL
•$25 - $45•Onsite

About The Position

Merrill Wealth Management provides comprehensive wealth management and investment products and services for individuals, companies, and institutions. Its Financial Advisors and Wealth Management Client Associates help clients pursue their goals through personal advisory relationships, investment insights, and access to Bank of America banking services. This role provides client service support to potentially multiple Financial Advisors. It supports enterprise strategic objectives, operational excellence, and client advocacy within the Financial Advisors’ businesses, tailoring solutions to their needs. The associate serves as a frequent point of contact for clients’ service needs. Merrill describes its workplace as having an in-office culture focused on collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs.

Requirements

  • Currently hold FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 licenses; Series 63 and Series 65 are accepted in lieu of Series 66. If the licenses are not held, they must be obtained within a specified timeframe when hired into a registered job code.
  • Advanced industry knowledge and an understanding of investment products.
  • Enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
  • Client-centric mindset, acting in the client’s best interest.
  • Ability to learn and adapt to new information and technology platforms.
  • High school diploma, GED, secondary school, or equivalent.

Nice To Haves

  • Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
  • Comfort operating in a fast-paced environment with changing and evolving responsibilities.
  • Detail-oriented approach.
  • Commitment to continuous learning and professional growth.
  • Sound judgment and discretion when handling sensitive information.
  • Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
  • Professional verbal and written communication skills.
  • Skills in account management, client management, customer and client focus, issue management, oral communications, business development, client solutions advisory, pipeline management, prioritization, administrative services, emotional intelligence, referral identification, and written communications.

Responsibilities

  • Provide excellent client service by educating clients about the bank’s service and banking offerings.
  • Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
  • Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
  • Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and encouraging banking integration into clients’ day-to-day practices; communicate outcomes to the Financial Advisor.
  • Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.

Benefits

  • Benefits eligible; benefit details are not specified.
  • Access to paid time off.
  • Eligible to participate in the annual discretionary incentive plan, with awards based on individual performance and behaviors, line-of-business and/or group performance and contributions, and overall company success.
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